A shuttle bus exclusively for Hotel accommodation guests will arrive to pick you up, timed to coincide with scheduled ship arrivals. No reservation is required.

Check-in is at 3:00 PM. Checkout is at 11:00 AM.

You can use the facilities on Hotel property anytime on the same day as your check-in and checkout.
The same applies to rental carts.
If you arrive before check-in, you can leave your baggage with our cloak room and use any of the facilities other than guestrooms.
That includes the dressing rooms and shower rooms. Feel free to change clothes and enjoy the beach or pools.

We can keep your luggage in the cloak space beside the reception desk. Please manage your valuables yourself or leave them with reception.

If you would like early check-in or late checkout, please inquire with reception when you arrive at the Hotel.
Please note that we may in some cases be unable to accommodate such requests, depending on circumstances on that day.

Yes, rental carts are available for use.
Guests arriving early or those who wish to continue enjoying their stay after check-out are welcome to make use of the rental carts.
Take your time exploring the facilities and natural surroundings of Haimurubushi and enjoy everything the resort has to offer to your heart’s content.

The Hotel accepts Aeon Card, American Express, China UnionPay, Diners Club, JCB, Mastercard, MUFG, Nicos, Saison, UC, and Visa, as well as debit cards.

Unfortunately, the Hotel cannot handle flight changes or cancellations for you. You will need to contact your airline yourself.

We don't accept reservations for cart rental. Please inquire at the cart rental reception desk on the day when you wish to use a cart.

At Ishigaki Port Remote Island Terminal you can leave your luggage at the Haimurubushi Ishigaki Tourist Information Center (free of charge).
Operating hours are from 9:00 AM to 6:00 PM.

Please leave a note when you book with us on our official website, or contact the Hotel by phone after you make your reservation. We will do our best to accommodate your request for nearby or adjacent guestrooms.

We regret that we cannot accept changes to stay plans. You will need to rearrange your stay plan.
Please note ethat, depending on timing, changing your stay plan may result in a change in fees.

Choose any guestroom with the phrase "Ocean View" in the name and you can enjoy beautiful ocean views.

We can make note of your preference, but we can’t give you an answer until the day of your arrival. We regret that we cannot promise such specific details in advance.

The Hotel offers function rooms ideal for holding conferences and dinner parties (fees apply).
Please note that fees vary by timing.

Haimurubushi offers a number of anniversary gifts, which can be used for surprise events. These have to be ordered and prepared on a remote island, so please request your surprise as early as possible. Deadlines depend on the nature of the surprise.
[See the details]

If an incoming typhoon causes your airline to cancel your flight or waive the cancellation fee, or if ferry departures are canceled, making travel to Kohama impossible, you can cancel your reservation with no cancellation fee.
However, if you cancel your reservation before your airline decides to cancel your flight, a cancellation fee will be payable based on our cancellation rules.
Reservations organized by travel agencies are handled according to the rules established by each travel agency.
For plans that include airfare, please inquire directly with the travel agency or website with which you made your reservation.

Each accommodation building is equipped with fully automatic washer/dryers (with automatic detergent injection). Payment is by electronic money only.

Microwave ovens are not provided in the guestrooms or lobbies. To use a microwave oven, please inquire at the front desk or one of the restaurants.

There is one smoking area in Center House and another in the beach area.

We regret that only accommodation guests may use the Hotel's facilities.

There are no convenience stores on Kohamajima. There is one small retail store.
You can purchase juices, alcoholic beverages, snack cakes and so on at the hotel shops. Please bring any necessities with you or purchase them on Ishigakijima before you arrive.

Wedding photography is only permitted through Hotel partners. Photographers, hairdressers and other wedding contractors other than partners of the Hotel are not permitted to take part in photography on Hotel premises.

There is no chapel on the Hotel premises.

The Quiet Pool is open to guests aged 16 and over.
In the winter, the Quiet Pool is open to use by children 15 and under during certain hours only (11:00 AM to 2:00 PM from December to February)

Main Pool and Garden Pool: March to November
Quiet Pool: Year-round (used as a heated pool (30°C) from December to February)

You can reserve an activity from the Things To Do page on the Haimurubushi official website.
[See the details]

The Hotel operates a shuttle bus between Center House and the beach.
If you need assistance going from your room to Center House, please contact reception.

Reservations are required for dinner at the restaurants.
• Guests who have dinner plans are asked to reserve a time and seating.
You can reserve through the restaurant reservation service on the official Hotel website.

The Buffet
[See the details]

The Steak & Grill
[See the details]

The Hotel lists eight allergens.
All cooking areas and utensils are used in common, so we cannot guarantee that all foods will be completely free of contamination with tiny amounts of allergens.
Please note that in some cases we may not be able to cater to all needs, so please contact the restaurant in advance.

The restaurant has chairs for children aged 7 months to about 2 years (able to sit up) and chairs for children aged 3 to 6.

The front desk and restaurants accept nursing bottles for sterilization. Sterilization is conducted by microwave oven or by steaming.

Yes, there's a table for changing diapers in the multi-purpose washroom next to reception.

The Hotel shops sell diapers (2 per pack, sizes from newborn to large). However, they do not sell weaning foods or children's snacks.

Children who use diapers can use the pools, beach or communal baths provided they wear swimming diapers (underpants) under their swimsuits. Swimming diapers can be purchased at the hotel shops.

Every year is different, but in a typical year one or two typhoons occur between June and October.

The high-speed ferry departs from the Ishigaki Port Remote Island Terminal.
From Ishigaki Airport, you can take a taxi (about 25 minutes), an airport express bus (about 30 minutes) or the airport route bus (about 45 minutes). Please note that the time of last departure differs by season.

No reservations are necessary.