Handling of personal information
This website is operated and managed by Haimurubushi Co., Ltd. (hereinafter 'the Company”). Before using this website, please read, understand and agree to the following Terms and Conditions.
Personal information related to the Company's hotel, online sales, event operations and other operations is handled on other websites in the same way as for this website, and for the same purposes. In cases where separate terms and conditions are specified for individual services on this website, your agreement to these Terms and Conditions constitutes your agreement to all of those separate terms and conditions as well. The Terms and Conditions for this website and for the Web pages of each service are subject to change as necessary. Accordingly, it is recommended that you check the Terms and Conditions regularly to confirm any changes.
The Company is a member of the Mitsui Fudosan Group.
The Mitsui Fudosan Group operates a wide range of businesses. In addition to the resort business, these include the hotel business, residential and lifestyle businesses, commercial-facility business, office-building business and logistics. For details, please refer to the Mitsui Fudosan website.
Purposes for which provision of personal information is requested and for which personal data held by the Company is used
Cases in which the Company requests provision of your personal information and purposes for which it uses said information are as follows.
- (1) To reserve accommodations and register users
- (2) To enable online shopping and sell and ship goods from hotel shops
- (3) To handle reservations and requests for marine activities, golf and other activities
- (4) To handle reservations and requests for spa treatments, massages and other relaxation services
- (5) To register members for point-card programs
- (6) To field general inquiries regarding accommodations, bridal services, employment, etc.
- (7) To solicit contestants for gift raffles and competitive events such as photo contests
- (8) Other cases in which personal information is requested for the purpose of providing services to customers
- (9) Management of staff hiring and interviews, contacting candidates for confirmation of same, etc.
Personal information provided by customers and customer personal data already held by the Company are used for the following purposes.
- (1) Management of accommodation reservations and stays; user management
- (2) Management of product order acceptance, shipping and settlement; transmission of billing documents
- (3) Telling customers about services, events, etc. by transmission of e-mail magazines, post, e-mail, etc. (including confirmation e-mails related to the above)
- (4) User analysis and marketing to inform improvement of management planning, such as for hotel operation and management
- (5) User analysis and marketing to inform product planning regarding facilities operated or planned by the owners of the Hotel, etc.
- (6) Management of contact logs of customers inquiring about the Hotel
- (7) Provision of information on products, services, etc. of Mitsui Fudosan Group companies related to customer living, residential environments and leisure
Note: “Mitsui Fudosan Group” refers Mitsui Fudosan and its consolidated subsidiaries listed in the securities reports and other financial disclosures of Mitsui Fudosan. - (8) Management and contact for confirmation regarding staff hiring, interviews, etc.
Provision of personal information to third parties
- (1) Within the scope necessary as required by laws and ordinances and to achieve the purposes of use listed in “Purposes for which provision of personal information is requested and for which personal data held by the Company is used,” the Company may provide customers' personal data to other companies of the Mitsui Fudosan Group, their partners or other third parties.
- (2) Personal data provided may include names, addresses, telephone numbers, and other items necessary for each company's operations. In each case the personal data provided is limited to the minimum necessary items.
- (3) Personal data may be provided to third parties by means of written communication, post, telephone, fax, e-mail, electronic media or other media. In such cases information shall be transferred with full consideration of safety management. When providing electronic data, such data shall be provided in encrypted form.
- (4) If the individual to whom the personal data pertains so requests, the Company shall cease provision of the personal data to the third party or third parties. Please submit such requests to the contact point for inquiries regarding personal information.
Cookoes and access logs
Cookies and access logs are handled in accordance with the regulations of Mitsui Fudosan Co., Ltd.
Please refer to “Cookies and access logs” in the Mitsui Fudosan regulations.
Handling of personal information at linked websites
To provide customers with useful information and services, this website contains links to the websites of other companies. The Company accepts no management responsibility whatsoever for the collection of personal information by linked websites. Please use the linked websites at your own discretion and judgement.
SSL-encrypted communications
As a general rule, personal information transmitted by customers on this website adopts Secure Socket Layer (SSL) encrypted communications, verified by VeriSign Japan K.K.
Created: October 1, 2005
Revised: October 14, 2009
Revised: November 1, 2010
Changed: May 1, 2017
Posted: October 1, 2017
Haimurubushi Co., Ltd.
Correction and deletion of personal information
The Company responds to requests from customers to correct or delete their personal information held by the Company.
If you would like the Company to delete or correct your personal information, please contact us as below. Only once the Company confirms that the request originates with the owner of the information, the Company will correct or delete your personal information as quickly within a reasonable scope. However, if any danger exists of harm to the rights or interests of a third party, including life, limb, and assets, or if such action may significantly obstruct the appropriate conduct of business, the Company may refuse such correction or deletion. Also, in cases where customers can access the website directly using their own IDs and passwords, the Company requests that you manage the personal information yourself in this way.
Disclosure of personal information
Customers may request disclosure of the details of their personal information registered with the Company. Customers may also request corrections additions and cessation of use of their personal information. To request disclosure, correction, addition, or cessation of use of your personal information, please contact the Company by post as below.
（weekdays 9:00～5:30） FAX 0980-84-6001
Contact information for GDPR representative
1.EU代理人
Enobyte GmbH
Location：Augustenstr. 49, D-80333 Munich, Germany
e-mail： eurep-himurubushi@enobyte.com
Website：https://enobyte.com/kontakt
2.UK代理人
Enobyte GmbH
Location：c/o Regus HQ Bloomsbury 4/4a Bloomsbury Square, London, WC1A 2RP, United Kingdom
e-mail： eurep-himurubushi@enobyte.com
Website：https://enobyte.com/kontakt
Please confirm specific procedures for disclosure of personal information.
This website is operated and managed by Haimurubushi Co., Ltd. (hereinafter “the Company”). Before using this website, please read, understand and agree to the following Terms and Conditions. Personal information related to the Company's hotel, online sales, event operations and other operations is handled on other websites in the same way as for this website, and for the same purposes. In cases where separate terms and conditions are specified for individual services on this website, your agreement to these Terms and Conditions constitutes your agreement to all of those separate terms and conditions as well. The Terms and Conditions for this website and for the Web pages of each service are subject to change as necessary. Accordingly, it is recommended that you check the Terms and Conditions regularly to confirm any changes.
Copyrights
Information, designs, layouts, logos, characters, trademarks and other content posted on this website are subject to copyright, other intellectual-property rights or usage rights of the Company or of other rights-holders who permit the Company to use them. Customers may use this website only within the scope that does not violate these rights. Please do not reproduce or transmit this content without the permission of the rights-holder.
Information provided
The Company makes appropriate efforts to ensure that the information provided on this website does not cause customers unforeseen damage or disadvantage, taking care to post information that is accurate and up to date. However, the Company does not guarantee the completeness, accuracy or usefulness of the content. As such, the Company accepts no liability whatsoever for any damage or disadvantage arising from actions based on said information.
Incidents while browsing this website
The Company accepts no liability whatsoever for any incidents related to software or hardware, infection with computer viruses, loss or damage of data, other damage or disadvantage, or damage or disadvantage from trouble between customers or between a customer and a third party or parties arising from the use of this website.
Customer contact
The Company accepts no liability whatsoever for cases in which e-mail, requests for documents or other correspondence from customers fails to reach the Company due to abnormalities or incidents on the internet.
Information sent to customers
Copyrights to e-mail or other information sent from the Company to customers belong to the Company. Reuse of said information on other websites, printed matter or other applications without the permission of the Company is prohibited.
Changes to posted content
Information, service details, addresses, and other content on this website may be added, changed or deleted without prior notice to customers. The Company accepts no liability whatsoever for any content written on bulletin boards and the like on this website. If the Company judges that any content written on the website is inappropriate, said content may be deleted in whole or in part without notice.
Links to this website
Persons wishing to link to the home page of this website are asked to contact the appropriate contact person for this website. If the Company judges that the linking website is inappropriate, for example the linking website contains content that violates public morals, adult content, or content that defames the Company or others, the Company may refuse permission for the link.
If the Company receives a request from a customer or agent thereof for the disclosure, change, deletion, or cessation of use of personal data held by the Company, the Company shall respond to said requests as follows.
Disclosure procedure
In accordance with the Act on Protection of Personal Information, the Company discloses to each customer the personal information it holds on that customer. You may request disclosure of personal information using the procedure below.
| Guide to procedures for disclosure of personal information | |
|---|---|
| Persons who can request disclosure | A request for disclosure may be submitted by the person to whom the personal information pertains, or by that person's statutory or appointed representative. When submitting a request for disclosure, please also submit the necessary documents to confirm your identity. Requests made by an appointed representative must be accompanied by a letter of power of attorney. |
| Fees | In your letter, please enclose a money order for ¥1,500. • Money orders can be purchased at the post office. |
| Procedure for acceptance of requests |
Fill out the Haimurubushi Co., Ltd. Personal Information Disclosure Request Form with the required information, then send it by post, along with the required documents, to the contact point listed below. Notes:
|
| Required documents |
Documents to enclose when requesting disclosure Disclosure request form Documents required to confirm your identity (Please confirm these in the disclosure request form.) The fee (¥1500 postal money order) PDF: Haimurubushi Co., Ltd. Personal Information Disclosure Request Form (226KB) |
| Note |
In the following cases, the Company will refuse disclosure. If the Company refuses disclosure, the Company will notify you of this decision and the reason for it. In principle, the fee is payable even in cases of non-disclosure.
|
Procedure for correction, etc.
In accordance with the Act on Protection of Personal Information, Haimurubushi Co., Ltd. corrects, ceases use of, deletes, or ceases provision to third parties of the personal information it holds on that customer. You may request correction, etc. of personal information using the procedure below.
| Procedure for correction, etc. of personal information | |
|---|---|
| Persons who can request correction etc. | A request for correction, etc. may be submitted by the person to whom the personal information pertains, or by that person's statutory or appointed representative. When submitting a request for correction, etc., please also submit the necessary documents to confirm your identity. |
| Fees | free |
| Procedure for acceptance of requests | Please contact the appropriate contact point at Haimurubushi Co., Ltd. directly. The Company lists the responsible division and contact point when it collects personal information from customers and when it sends direct mail to customers by post. The Company may require that requests by submitted using the specified form. Please be aware that it may take some time for the Company to confirm, correct, etc. customers' information. |
| Note | In some cases, such as prohibition by law, the Company may be unable to respond to requests. If the Company refuses to respond to the request, the Company will notify you of this decision and the reason for it. |
To prevent the unauthorized disclosure, loss, damage, etc. of the personal information, etc.it handles, the Company strictly complies with related laws, ordinances and guidelines, and takes appropriate measures for the safe management of said personal information (hereinafter "safe-management measures"), as follows.
Formation of basic policy
The Company has formed a basic policy for the purpose of securing the appropriate handling of personal data. This basic policy can be confirmed here.
Preparation of regulations for handling of personal data
The Company prepares internal regulations stipulating the methods of handling personal data, the persons responsible and in charge, their duties, and related matters.
Organizational safe-management measures
The Company designates an “information security officer” in each division and department, responsible for the handling of personal information in that division or department. Each fiscal year, the information security officer submits a personal-information handling report containing evaluations of safe-management measures and recommendations for improvements. In addition employees (including contract and temporary employees) are required to comply with the internal regulations on safe-management measures. A framework is in place to report and notify the information security officer when employees are deemed to have violated the law or the internal regulations, or shown indications of same.
Personnel-based safe-management measures
Employees are provided with education and training regarding the appropriate handling of personal information.
Physical and technological safe-management measures
In zones where the Company handles personal data, employee entrance and exit control is conducted, and devices containing personal information are held in locked storage.
The Company also implements control of access to personal data and IT systems that handle personal data, measures against malware, monitoring of IT systems, and other measures.
For example, the Company prohibits storage of personal data on local disks, requires regular changing of authentication passwords, and gathers and analyzes operation logs.
Understanding the external environment
Customers' personal data held by the Company is kept on file exclusively in Japan.
Haimurubushi Co., Ltd.
2930-1 Kohama
Taketomi-cho, Yaeyama-gun
Okinawa 907-1221
President and CEO Hiroyuki Sato